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Jaldhi-M

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Project Description

As the world of content is growing, users have doubled their engagement using various online platforms. With extreme content inflow in people's daily lives, it's become very tough to keep track of what people really want to indulge in. This case study provides a solution regarding bookmarking online content for future reference or viewing but forgetting it afterwards, faced by many who neglected it without giving attention.

Duration

14 Weeks

Tools

Miro, Figma, Otter, Office 365

My Role

UX Researcher & Designer 

Understanding the Problem

Aimed towards building a platform to save online content (like article links, images, posts, Videos etc) Effortlessly on Mobile device while scanning or scrolling in Leisure and refer it online or offline effortlessly through smooth UI on Mobile device.

How to solve user’s problem of bookmarking different type of content on different platforms but forgetting to refer it later or not finding when needed,

76%

people were using traditional browser based - bookmark & reading lists.

2/3

of people find it difficult while referring that content again or have some possibilities of issues.

50+

responses received in total by conducting a survey using Google Survey.

User Personas

35 yrs | Software Eng. - Reader, Introvert & Techy

Amit K.

Motivation

  • Loves Entertainment

  • Stay up to date with current tech and news

  • Read informative content

Goals

  • Leanr and read

  • Get quick links

  • Share a lot good content with friends

Frustrations

  • Bookmarks are unorganized mostly

  • Sometimes find it hard to backtrack

  • Titles clash.

"Saving, gives me sense that, I will refer it someday & never touch it..."

22 yrs | Student - Creative & Extrovert

Sofia Khureshi

Motivation

  • Be perfect as an artist

  • Loves online art

  • Loves watching Netflex

Goals

  • Get inspired daily

  • Stay organized

  • Better insights from saved content

Frustrations

  • Need proper Reference back option

  • Need to properly organize bookmarks

  • Saves on different platforms & forgets

"I make bookmarks to refer it easily for myself..."

User Flow

Through this competitive analysis, it helped me to discover the strengths and weaknesses of each product, and understand how the competition’s user experience can be improved upon.

User Research

User research, desktop research and surveys were conducted to gain a deep understanding of the problem, People consume content in different formats like exclusive article links, images, videos, eBooks (kindle), research papers, and many more.

But from a few types of research, it is proven that people scan the data rather than go thoroughly into the conten

Competitive Analysis

Through this competitive analysis, it helped me to discover the strengths and weaknesses of each product, and understand how the competition’s user experience can be improved upon.

App Design

Through this competitive analysis, it helped me to discover the strengths and weaknesses of each product, and understand how the competition’s user experience can be improved upon.

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